Booking Text Message Terms

Effective October 12, 2026

Dash Hero LLC offers optional text messages for booking reminders, cleaner arrival and completion updates, and two-way customer service. Opt in by checking the optional booking text-message checkbox during checkout at getdashhero.com. The checkbox is unchecked by default. Consent applies to the phone number and booking submitted. Booking messages are sent only after your booking and text-message consent have been received. It is not a condition of purchase.

Message frequency varies with your booking and conversation. Message and data rates may apply. These messages do not include promotional campaigns.

Stop or get help

Reply STOP to stop texts. You will receive an opt-out confirmation. Reply START to resume eligible booking messages; messages missed while opted out are not replayed. Reply HELP for assistance or email book@getdashhero.com. Texting is not an emergency service, and replies may not be immediate.

Delivery depends on carrier availability. Carriers are not liable for delayed or undelivered messages. Keep your booking contact information up to date.

Privacy

Text Messaging — October 12, 2026 Supplement

If you opt in, Dash Hero LLC uses your phone number and stores your consent, opt-out choices, and message history to send booking reminders and service updates and support two-way customer service. Twilio processes messages for us. Assigned employees and authorized managers can access relevant conversations. Mobile information, text-message opt-in data, and consent are not sold or shared with third parties or affiliates for marketing or promotional purposes. We share this information only with service providers as needed to deliver and support the messaging service or when legally required. Reply STOP to opt out or HELP for help. You can also contact book@getdashhero.com.

See our Privacy Policy and Terms of Service.